Privacy Policy

1. Introduction

Welcome to AlGreen Limited! At AlGreen, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

Personal Information

- Contact Information: Such as your name, email address, phone number, and postal address.
- Account Information: When you create an account, we may collect your username, password, and other registration details.

Technical Information

- Device Information: We may collect information about the device you use to access our website, including IP address, browser type, and operating system.
- Usage Information: We collect information about how you use our website, such as the pages you visit, the time you spend on each page, and the links you click.

Transaction Information

- Purchase Information: When you make a purchase, we collect information about the transaction, including product details, purchase price, and date of purchase.
- Payment Information: We use secure third-party payment processors to handle payment transactions. We do not store your payment information on our servers.

3. How We Use Your Information

We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services.
- Process and manage your orders and transactions.
- Improve our website, products, and services.
- Communicate with you, including responding to your comments, questions, and requests.
- Send you promotional and marketing materials, where permitted by law.
- Monitor and analyze usage and trends to enhance your experience.
- Detect, prevent, and address technical issues and security risks.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Your Choices and Rights

You have several rights regarding your personal information, including:

- Access and Correction: You have the right to access and correct your personal information.
- Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You may opt out of receiving promotional emails from us by following the instructions in those emails.

6. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

AlGreen Limited

Email: algreen@algreen.com
Phone: +852 9637 1801
Address: Lab Bench 6, Units 111 to 113, No.11 Science Park West Avenue, Hong Kong Science Park, Sha Tin, Hong Kong

Thank you for trusting AlGreen with your personal information. We are committed to protecting your privacy and working towards a sustainable future.